This Privacy Policy explains how CodeCrafton collects, uses, and looks after personal information when you visit our website, send a message, or request a quote for website design, web development, SEO, mobile apps, or software. It applies to CodeCrafton.com and related pages we operate.
1. Who is responsible
CodeCrafton is the controller of personal data submitted through this website. For privacy questions, email info@codecrafton.com or use our contact form.
2. Information we collect
We collect information you choose to send us, including when you:
- Submit the contact form (name, email, phone, company, subject, message)
- Submit a Request a Quote form (name, email, phone, company, service, budget, project details)
- Submit a landing-page enquiry (name, email, phone, service needed)
- Email us directly at info@codecrafton.com
We also store technical details that help us run and protect the site, such as IP address, browser type, and the time of a form submission. Security checks on our forms (including a short maths question) are used to reduce spam. They are not used to profile you.
We do not operate a public customer login on this website. Our private admin area is only for our team.
3. How we use your information
We use this information to:
- Reply to enquiries and prepare quotes or proposals
- Deliver website, software, SEO, or app work you have asked us to do
- Keep records of conversations and project requirements
- Improve the website and reduce fraud or automated spam
- Send project or service updates you have requested
- Meet legal, accounting, or security obligations
4. Cookies and analytics
The site may use cookies or similar technologies that are needed for the site to work (for example session and security cookies) and, where used, to understand how pages are used. Details are in our cookies policy. You can control cookies in your browser settings.
5. Who we share data with
We do not sell your personal information. We may share it only with:
- Hosting, email, and infrastructure providers that help us run the website and deliver messages
- Specialists we engage on a project, under confidentiality, when needed to complete your work
- Professional advisers or authorities when the law requires it
6. How long we keep it
Enquiry and quote records are kept for as long as needed to respond, follow up, and maintain a reasonable business record, then deleted or archived when they are no longer required, unless a longer period is needed for a live project, dispute, or legal duty.
7. Security
We use reasonable technical and organisational measures to protect information submitted through our forms, including HTTPS, CSRF protection, rate limits, and spam checks. No internet transmission is completely secure. Please avoid sending passwords or highly sensitive documents through the public contact form.
8. Your choices
Depending on applicable law, you may ask us to access, correct, or delete personal information we hold about you, or to stop using it for marketing. To make a request, email info@codecrafton.com.
You can also choose not to submit optional fields on our forms (such as phone, company, or budget). Required fields are only those we need to reply.
9. Children
Our website and services are intended for business use by adults. We do not knowingly collect personal information from children.
10. International processing
Our hosting and email tools may process data in more than one country. By using the website you understand that your information may be stored on servers outside the country you are in, with appropriate safeguards where required.
11. Changes to this policy
We may update this policy when our forms, services, or legal requirements change. The “Last updated” date at the top of this page will change when we do.
12. Contact
For privacy questions, email info@codecrafton.com or write to us via the contact page. See also our terms and conditions.